Our privacy policy is designed to guarantee transparency in the processing of information on our customers and data subjects. We therefore provide the following document which shows how our information security management system carries out the corresponding control and preservation of your data and offers accessible information on your rights as a user.
It has been developed taking into account the regulations established in accordance with the General Data Protection Regulation 2016/679 (known as “GDPR”) of the 25th of May 2016 and its adaptation to Spanish law through Organic Law 3/2018 on Personal Data Protection and Digital Rights
BACKGROUND
Word Works, S.L., hereinafter, Word Works, with CIF tax number B80024516, registered office and address at C/ Segundo Mata 6, Oficina 3, Pozuelo de Alarcón, 28224 (Madrid), is the owner of the internet domain www.wordworks.es and data controller of the personal data provided by users through this website, as well as through email accounts included under this domain.
Word Works commits to ensuring that the personal information is protected and not misused, through an up to date information security system subjected to internal audits.
In this document we explain who is the data controller, the purpose for which the personal information will be processed, the legitimate basis for processing, to whom we may communicate personal information, how we collect it, why we collect it, how we use it, the rights you have, and also the processes implemented to protect privacy.
By providing us personal information and using our website, we understand that you have read and understood the terms related with the personal data protection information presented. At Word Works we take responsibility for compliance with current national and European legislation on data protection, and have the objective of processing data in a lawful, fair and transparent way.
Who is the data controller?
According to current regulations, it is the natural or legal person, who alone or with others, determines the purposes and means of processing. In this case, Word Works is the data controller of the personal information of its customers.
• WEBSITE: wordworks.es
• Company name: Word Works, S.L.
• CIF tax number: B80024516
• Contact email: info@wordworks.es
• Tel. +34 916 403 738
• Address: C/ Segundo Mata 6, Oficina 3, Pozuelo de Alarcón, 28224 Madrid.
• Company Purpose: Translation services.
For what purpose do we collect personal information?
• So that data subjects can send queries and requests through our contact form http://www.wordworks.es/contacto/
• To provide information on our services.
• To provide any of the services and/or products that we offer.
• To send promotions and publications on our services.
The user will be solely responsible, in case of completing the forms with false, inaccurate, incomplete or out of date information. All data provided by the user will be treated confidentially.
What is the legitimate basis for the processing of personal information?
For processing of personal information, the legitimate basis takes several forms, depending on each case:
• Execution of the subscription contract to send information of interest to you through our communication channels.
• Obtaining your consent to answer the questions you have asked through our contact and feedback forms.
• Providing the necessary information with regard to the services of Word Works.
• For compliance with our contract and/or the characteristics of our commercial relationship.
• Due to legitimate interest, for example, for sending advertising related with services that have been communicated, or to manage potential claims that may arise from this information.
• With your implicit consent in our commercial communications, for example, for sending personalised and adapted offers of products and/or services.
• To invite you to participate in a selection process to take a job at our company.
TO WHOM MAY WE COMMUNICATE YOUR PERSONAL INFORMATION?
The personal data collected from clients and potential clients on this website in the “CONTACT” sections is collected for the purpose of providing the sales service or information on our products by Word Works.
To offer our services with better quality and to comply with our fiscal obligations, we inform you that the data you provide to us may be transferred to:
• Arsys Internet S.L.U. In charge of hosting this website.
• Google LLC, in charge of analysis of this website and subject to the EU-US Privacy Shield agreement.
It will NOT be transferred to any other third party, except for Public Administrations, Courts and Tribunals to attend to potential responsibilities arising from processing. To allow the delivery of products, the addresses of customer locations may be provided only for services that may occasionally be partially outsourceable. The transfer of this data to these potential companies and/or freelancers is restricted only to the purpose indicated in the transfer, these companies in no case being able to carry out any processing or different use of the data provided by our customers or transfer it to other companies. Our agreements with third parties are regulated under confidentiality and service provision agreements between the data controller and the data processor.
HOW CAN YOU EXERCISE YOUR RIGHTS?
You have the right to have control over the personal information we collect; in this way, we also insure that it is accurate and true.
You also have the right to obtain access to your personal information, as well as to request the correction of inaccurate data, or if applicable, request its deletion, among other reasons, when the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, and for reasons related with your specific situation, you may oppose the processing of your data. Your personal information will no longer be processed for purposes to which you have stated your opposition. Likewise, you may exercise the right of limitation of processing of your personal information, requesting that it be preserved.
Furthermore, in certain circumstances, you may request the portability of your data to another data controller.
You can exercise your rights without any cost, and will have the right to receive a response in the periods established by current legislation on data protection, being able to choose between the following channels:
• By post to the address C/ Segundo Mata 6, Oficina 3, Pozuelo de Alarcón, 28224 Madrid • Sending a request along with a photocopy and/or scanned copy of the DNI identity document of the requesting party to the email address: info@wordworks.es • You can file a claim before the Spanish Data Protection Agency, in particular when you are not satisfied with the response on exercising your rights. For more information, you can consult the website www.aepd.es
HOW CAN YOU EXERCISE YOUR RIGHTS?
We only store your personal information to the extent that we need it in order to be able to use it for the purpose for which it was collected, and according to the legal basis for processing it in accordance with applicable law. We will keep your personal information while there is a contractual and/or commercial relationship with you, or as long as you do not exercise your right to deletion, limitation of processing, portability and/or right to be forgotten for your data.
In these cases, we will keep the information duly blocked, without using it, while it may be necessary for the exercise or defence of claims, or while any type of judicial, legal or contractual responsibility may arise from its processing, which must be attended to and for which its recovery is necessary. In no case will your data be kept for more than 10 years from the end of the contractual relationship, the period of obligatory preservation established by Law 10/2010 of the 28th of April, on prevention of money laundering and financing of terrorism.
HOW DO WE PROTECT YOUR PERSONAL INFORMATION?
Word Works has an Information Security System, with which we are committed to protecting your personal information. We use appropriate technical and organisational measures in order to protect personal information and privacy, and periodically review these measures. We protect personal information through the use of a combination of physical, computing and software security controls, including access controls that restrict and administrate the way in which personal information and personal data are processed, administrated and managed. We also ensure that our employees are duly trained to protect personal information. We have the following Procedures included in our organisation with regard to what is indicated here;
• Internet use procedure
• External storage device procedure
• Procedures of use of passwords and usernames
• Procedure for making backups
And there are other documents of the system; • Management of file processing
• Procedure on assignment of information security responsibilities of Human Resources.
• Risk analysis
USE OF COOKIES.
We inform you that we only use cookies on the website when the user’s browser allows them. A cookie is a small piece of code, like a label, that websites can place on a computer when they are visited, and which acts as an identifier that can be used to recover data in the database and for continuing browsing on the website. If you do not wish to have our cookies on your computer, you must ensure that the browser is configured to block them.
For more information:
https://www.wordworks.es/legal/cookies/
WHEN DO WE UPDATE OUR PRIVACY POLICY?
This privacy policy may be updated; therefore, it should be checked periodically, and if possible, each time that you access the website, in order to be adequately informed of the type of information collected and its processing.
You can find the privacy policy in the website footer. Nevertheless, we will inform you of any modification to this privacy policy which affects the processing of personal data.
This privacy policy was last updated in Pozuelo de Alarcón on the 30th of July 2019.
